Withdrawal from the contract

(1) The Buyer acknowledges that the right to withdraw from the contract, in accordance with applicable legal regulations, does not apply to goods modified according to the Buyer's wishes or for his person (for example, custom-made name tags).

((2) Unless the case referred to in paragraph 1 or another case where withdrawal from the purchase contract is not possible, the Buyer - consumer has the right to withdraw from the purchase contract without giving reasons, in accordance with the provisions of Section 1829 paragraph 1 of the Civil Code, within fourteen (14) days from receipt of the goods. Withdrawal from the purchase contract in the form of an unambiguous statement must be sent to the Seller by email within the period specified in the previous sentence. The Buyer can send withdrawal from the purchase contract, among others, to the email address info@noviqcz:
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Order cancellation

You can cancel your order until we start printing it. In such a case, you will receive all money back within 3 business days. You can cancel the order by sending an e-mail to info@noviq.cz.

We handle each complaint individually and always try to accommodate our clients. If you are not satisfied with our goods, we will exchange them for others or refund your money. Since the stickers are custom-made (i.e. only for you), we will not require them to be sent back.